Services

From OIAr Archive 2013
Revision as of 00:22, 12 November 2012 by Daniel Jumelet (talk | contribs) (start)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

Introduction

A Service is an activity that is carried out by IT-support personnel. ITIL v3, a large collection of Service Management best practises, offers the most common and widely used description of Services.

ArchiSurance implementation

ITIL v3 is used for the definition of services in this repository. The following Services are defined:

No Services present in this repository (yet)