Generic Service Overview: Difference between revisions

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Every organization will have its own Service Landscape. Because of the fact that services are external behaviour (according to ArchiMate), OIAm advises to select names that are recognizable within the organization and link those services to Aggregating Functions. Aggregation Functions (based on Generic Patterns) are given names that are formal and match with the typical names of the Generic Patterns they are derived of. However, to make the service clear, an example of a Service Landscape is given below:
Every organization will have its own Service Landscape. Because of the fact that services are external behaviour (according to ArchiMate), OIAm advises to select names that are recognizable within the organization and link those services to Aggregating Functions. Aggregation Functions (based on Generic Patterns) are given names that are formal and match with the typical names of the Generic Patterns they are derived of. However, to make the service clear, an example of a Service Landscape is given below:


[[Image:Infrastructure landscape service overiew.png|1200px|center|Example of an Infrastructure Service Landscape overview]]
[[Image:Infrastructure landscape service overiew.png|1200px|Example of an Infrastructure Service Landscape overview]]
<br><br>


In the table below, a brief explanation of the Services is given, together with a link to the Generic Patterns these Services are related to.
In the table below, a brief explanation of the Services is given, together with a link to the Generic Patterns these Services are related to.
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  |
  |
|-
|-
  |Task Processing Workspace
  |Production Workspace
  |Workspace service for task workers
  |Workspace service for task workers (might be integrated with other workspace types)
|[[GP.Workspace|User Workspace]]
|-
|Personal Workspace
|Workspace service for knowledge workers and decision makers (might be integrated with other workspace types)
|[[GP.Workspace|User Workspace]]
|-
|Printing & Scanning
|Workspace service (add-on) that provides means to create printed output and digitalize physical information
  |[[GP.Workspace|User Workspace]]
  |[[GP.Workspace|User Workspace]]
|-
|Telephony
|Workspace service (add-on) for interactive voice communication
|[[GP.Stream Handling|Stream Handling]]
|-
|-
  |'''Connectivity'''
  |'''Connectivity'''
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  |
  |
|-
|-
  |Data Center-LAN
  |Data Center Transport
  |Local data transport service within data center environments
  |Local data transport service within data center environments
|[[GP.Data_Transport|Data Transport]]
|-
|Office Data Transport
|Local data transport service within office environments
|[[GP.Data_Transport|Data Transport]]
|-
|Site Interconnect
|Data transport service that enables traffic between locations
|[[GP.Data_Transport|Data Transport]]
|-
|Cloud Interconnect
|Data transport service that enables traffic between on-premise locations and Cloud providers
  |[[GP.Data_Transport|Data Transport]]
  |[[GP.Data_Transport|Data Transport]]
|-
|-
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  |Service Category containing different services that support working together in organizations and teams
  |Service Category containing different services that support working together in organizations and teams
  |
  |
|-
|E-mail
|Service to enable digital message exchange and storage
|[[GP.Message_Handling|Message Handling]]
|-
|Teleconference
|Service that provides mean to hold virtual meetings
|[[GP.Message_Handling|Message Handling]]
|-
|Instant messaging
|Service that enables users to communicate directly via interactive messages
|[[GP.Message_Handling|Message Handling]]
|-
|Presence
|Service that reports user contact status
|[[GP.Facilities_Monitoring|Facilities Monitoring]]
|-
|Knowledge Management Platform
|Service that supports and structures user community repositories (this site is an example of this type of service)
|[[GP.Content_Hosting|Content Hosting]]
|-
|-


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  |Service Category with processing capacity
  |Service Category with processing capacity
  |
  |
|-
|Generic Application Hosting
|Service that provides a runtime environment and other support functions to run and present applications
|[[GP.Application_Hosting|Application Hosting]]
|-
|Generic Web Hosting
|Service that provides the means to run and present webapplications
|[[GP.Content_Hosting|Content Hosting]]
|-
|Business Rule Processing
|Service that provides a runtime environment and other support functions to execute business rules
|[[GP.Application_Hosting|Application Hosting]]
|-
|Calculation
|Service that provides a calculation environment and other support functions to execute model runs
|[[GP.Application_Hosting|Application Hosting]]
|-
|-


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  |Service Category containing all structured and loosely structured data handling services
  |Service Category containing all structured and loosely structured data handling services
  |
  |
|-
|Enterprise Service Bus
|Service that exchanges, translated and controls messages between applications to establish data transfer between applications
|[[GP.Message_Handling|Message Handling]]
|-
|Database Management
|Service that enables data handling in a structured way, in most cases providing a data store to applications
|[[GP.Data_Management|Data Management]]
|-
|Database File Handling
|Service that retains files (loosely structured storage), used by database management services
|[[GP.File_Storage|File Storage]]
|-
|Application File Handling
|Service that retains files (loosely structured storage), used by applications
|[[GP.File_Storage|File Storage]]
|-
|End User File Handling
|Service that retains files (loosely structured storage), directly accessed by end users
|[[GP.File_Storage|File Storage]]
|-
|-


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  |Service Category with different services to preserve and protect data units and images
  |Service Category with different services to preserve and protect data units and images
  |
  |
|-
|Central Mass Storage
|Service that retains raw data, used to enable different kinds of file storage
|[[GP.Raw_Storage|Raw Storage]]
|-
|Data Recovery
|Service that enables data restoration in case data is lost due to a disaster or incident. Data protection measures can also be a part of a file or storage service itself
|[[GP.Data_Protection+Archive_Management|Data Protection + Archive Management]]
|-
|Archiving
|Service that preserves data and its integrity for a predefined moment in time, for future reference purposes
|[[GP.Data_Protection+Archive_Management|Data Protection + Archive Management]]
|-
|Platform Recovery
|Service that enables platform restoration in case platforms are destroyed or damaged due to a disaster or incident
|[[GP.Raw_Storage|Raw Storage]]
|-
|-


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  |
  |
|-
|-
 
|Platform Deployment
|Service that enables automated provisioning of platforms
|[[GP.Facilities_Deployment|Facilities Deployment]]
|-
|Application Deployment
|Service that enables automated provisioning of applications
|[[GP.Facilities_Deployment|Facilities Deployment]]
|-
|Workspace Deployment
|Service that enables automated provisioning of (virtual) workspaces
|[[GP.Facilities_Deployment|Facilities Deployment]]
|-
|Network Management
|Service that automates administration of networking facilities
|[[GP.Facilities_Deployment|Facilities Deployment]] and [[GP.Facilities_Monitoring|Facilities Monitoring]]
|-
|Monitoring
|Service that automates the inspection, analysis, presentation, reporting of system health status
|[[GP.Facilities_Monitoring|Facilities Monitoring]]
|-
|Systems Management Platform
|Service that all kinds of tooling to automate administration of networking systems
|[[GP.Facilities_Deployment|Facilities Deployment]] and [[GP.Facilities_Monitoring|Facilities Monitoring]]
|-
  |'''Security'''
  |'''Security'''
  |Service Category with a complete set of facilities to automate IT-user, IT-service and data protection
  |Service Category with a complete set of facilities to automate IT-user, IT-service and data protection
  |
  |
|-
|-
|}
|Authentication & Authorization
 
|Service that takes care of user identity and permission validation
 
|[[GP.Authentication+Authorization|Authentication & Authorization]]
 
|-
'''---- page under construction - obsolete content below this line ----'''
|Identity Management
 
|Service that enables automated handling of digital identities and roles
This page contains the links to all {{#ask: [[Category:Generic Service]][[Page maturity::≥1]][[Page maturity::≤5]]|format=count}} Generic Services that this OIAm repository positions in the infrastructure landscape. The following tables also show the [[Generic Pattern Overview|Generic Patterns]] that realize the Generic Services.
|[[GP.Identity+Permission_Management|Identity & Permission Management]]
{{clear}}
|-
{| {{prettytable}}
|Security Monitoring
|'''Generic Service'''
|Service that automates the inspection, analysis, presentation, reporting of system security status and behaviour
|'''Description'''
|[[GP.Facilities_Monitoring|Facilities Monitoring]]
|'''[[Generic Pattern Overview|Generic Pattern]]'''
|-
|'''[[Property:Belongs to infrastructure sector|Sector]]'''
  |Service Access Control
|'''[[Property:Page_maturity|Maturity]]'''
  |Service that secures access to applications
|-  
  |[[GP.Access_Security|Access Security]] and [[GP.Access_Distribution|Access Distribution]]
{{#ask: [[Category:Generic Service]][[Page maturity::≥1]][[Page maturity::≤5]]
|-
  |?Brief description
|Internet proxy
  |?Page maturity
|Service that secures outbound connections to Internet resources
  |link=none
|[[GP.Access_Security|Access Security]] and [[GP.Data_Zone_Protection|Data Zone Protection]]
|format=template
|template=Table-row Service}}
|}
<br><br>
----
{{#vardefine:proposals|{{#ask: [[Category:Generic Service]][[Page maturity::0]]|format=count}} }}{{#switch: {{#var:proposals}}
|0        = There are no pending Generic Service proposals.
|1        = Note: the following Generic Service is a proposal:
|#default = Note: the following {{#var:proposals}} Generic Services are proposals:}}
{| {{prettytable}}
|'''Generic Service'''
|'''Description'''
|'''[[Generic Pattern Overview|Generic Pattern]]'''
|'''[[Property:Belongs to infrastructure sector|Sector]]'''
|'''[[Property:Page_maturity|Maturity]]'''
|-
|-
{{#ask: [[Category:Generic Pattern]][[Page maturity::0]]
  |Data Transport Control
  |?Brief description
  |Service that inspects and filters data traffic between networking zones
  |link=none
  |[[GP.Data_Zone_Protection|Data Zone Protection]]
  |format=template
|template=Table-row Service}}
|}
|}
----
<small>{{#vardefine:deprecated|{{#ask: [[Category:Generic Service]][[Page maturity::9]]|format=count}} }}{{#switch: {{#var:deprecated}}
|0        = There are no deprecated Generic Services.
|1        = Note: the following Generic Service is deprecated:
|#default = Note: the following {{#var:deprecated}} Generic Services are deprecated:}}
{| {{prettytable}}
|'''Generic Service'''
|'''Description'''
|'''[[Generic Pattern Overview|Generic Pattern]]'''
|'''[[Property:Belongs to infrastructure sector|Sector]]'''
|-
{{#ask: [[Category:Generic Service]][[Page maturity::9]]
|?Brief description
|link=none
|format=template
|template=Table-row Service}}
|}</small>

Latest revision as of 15:13, 15 May 2017

Generic Service
Generic Service

Every organization will have its own Service Landscape. Because of the fact that services are external behaviour (according to ArchiMate), OIAm advises to select names that are recognizable within the organization and link those services to Aggregating Functions. Aggregation Functions (based on Generic Patterns) are given names that are formal and match with the typical names of the Generic Patterns they are derived of. However, to make the service clear, an example of a Service Landscape is given below:

Example of an Infrastructure Service Landscape overview

In the table below, a brief explanation of the Services is given, together with a link to the Generic Patterns these Services are related to.

Generic Service Description Generic Pattern
User Workspace Service Category comprising workspace services
Production Workspace Workspace service for task workers (might be integrated with other workspace types) User Workspace
Personal Workspace Workspace service for knowledge workers and decision makers (might be integrated with other workspace types) User Workspace
Printing & Scanning Workspace service (add-on) that provides means to create printed output and digitalize physical information User Workspace
Telephony Workspace service (add-on) for interactive voice communication Stream Handling
Connectivity Service Category containing all data transfer services
Data Center Transport Local data transport service within data center environments Data Transport
Office Data Transport Local data transport service within office environments Data Transport
Site Interconnect Data transport service that enables traffic between locations Data Transport
Cloud Interconnect Data transport service that enables traffic between on-premise locations and Cloud providers Data Transport
Collaboration Service Category containing different services that support working together in organizations and teams
E-mail Service to enable digital message exchange and storage Message Handling
Teleconference Service that provides mean to hold virtual meetings Message Handling
Instant messaging Service that enables users to communicate directly via interactive messages Message Handling
Presence Service that reports user contact status Facilities Monitoring
Knowledge Management Platform Service that supports and structures user community repositories (this site is an example of this type of service) Content Hosting
Computing Service Category with processing capacity
Generic Application Hosting Service that provides a runtime environment and other support functions to run and present applications Application Hosting
Generic Web Hosting Service that provides the means to run and present webapplications Content Hosting
Business Rule Processing Service that provides a runtime environment and other support functions to execute business rules Application Hosting
Calculation Service that provides a calculation environment and other support functions to execute model runs Application Hosting
Data Management Service Category containing all structured and loosely structured data handling services
Enterprise Service Bus Service that exchanges, translated and controls messages between applications to establish data transfer between applications Message Handling
Database Management Service that enables data handling in a structured way, in most cases providing a data store to applications Data Management
Database File Handling Service that retains files (loosely structured storage), used by database management services File Storage
Application File Handling Service that retains files (loosely structured storage), used by applications File Storage
End User File Handling Service that retains files (loosely structured storage), directly accessed by end users File Storage
Storage & Data Protection Service Category with different services to preserve and protect data units and images
Central Mass Storage Service that retains raw data, used to enable different kinds of file storage Raw Storage
Data Recovery Service that enables data restoration in case data is lost due to a disaster or incident. Data protection measures can also be a part of a file or storage service itself Data Protection + Archive Management
Archiving Service that preserves data and its integrity for a predefined moment in time, for future reference purposes Data Protection + Archive Management
Platform Recovery Service that enables platform restoration in case platforms are destroyed or damaged due to a disaster or incident Raw Storage
Deployment & Administration Service Category with a complete set of facilities to automate IT-service delivery and management
Platform Deployment Service that enables automated provisioning of platforms Facilities Deployment
Application Deployment Service that enables automated provisioning of applications Facilities Deployment
Workspace Deployment Service that enables automated provisioning of (virtual) workspaces Facilities Deployment
Network Management Service that automates administration of networking facilities Facilities Deployment and Facilities Monitoring
Monitoring Service that automates the inspection, analysis, presentation, reporting of system health status Facilities Monitoring
Systems Management Platform Service that all kinds of tooling to automate administration of networking systems Facilities Deployment and Facilities Monitoring
Security Service Category with a complete set of facilities to automate IT-user, IT-service and data protection
Authentication & Authorization Service that takes care of user identity and permission validation Authentication & Authorization
Identity Management Service that enables automated handling of digital identities and roles Identity & Permission Management
Security Monitoring Service that automates the inspection, analysis, presentation, reporting of system security status and behaviour Facilities Monitoring
Service Access Control Service that secures access to applications Access Security and Access Distribution
Internet proxy Service that secures outbound connections to Internet resources Access Security and Data Zone Protection
Data Transport Control Service that inspects and filters data traffic between networking zones Data Zone Protection
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